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RESIDENT ENGINEER (Solutions Architect)

RESIDENT ENGINEER (ORANGE COUNTY) About Bracket Computing: Bracket Computing, is a systems software company providing pioneering security solutions for public and private cloud computing. The Bracket Cloud Workload Protection Platform is known as the Computing Cell. This software is designed to give IT organizations the security and policy controls it needs without impacting the speed and agility of the self-service cloud. With Bracket, enterprises get the advanced isolation and security they need to deploy their workloads on both private and public clouds. Job Description: Resident Engineers (REs) are Solutions Architects dedicated to a single customer for a longer-term project. REs work primarily at the customer location and are responsible for a variety of technical tasks enabling customers to successfully migrate applications and computing needs to the Bracket Computing Cell. Candidate must be able to lead conversations with customers to derive an understanding of project requirements as well as communicate best practices. They are committed to the success of the customer project, and take ownership for their deliverables, designing solutions for customers that are secure, reliable, and scalable. Specific activities include: ·      On-boarding customers to the Bracket Computing solutions, implementing requirements to set up key management, creating encrypted custom AMIs, Images, or VMDKs, and configuring policy, segmentation, and network routing. ·      Design of solutions for customer projects, and implementation of the design. Deploying workloads and helping the customer deploy, test, and integrate the software and solutions documented in the design. ·      Consulting with customer on the use of Bracket APIs and integrating them into the customer orchestration and monitoring systems. ·      Consulting with customer on migrating applications to the Bracket Computing Cell. ·      Coach customer on the Bracket technology, ensuring the customer can become self-sufficient. ·      Being the subject matter expert for the Bracket solution to the customer engineering teams. Assist customer with troubleshooting issues and working with Bracket customer support and engineering to find resolutions. ·      Being a Bracket advocate and leader in the customer environment. Driving solutions, illustrating the value that Bracket would bring to solving customer needs. ·      Provide feedback to the Bracket product management team for requests from customers about desired functionality. Because Bracket is in startup stage, a variety of tasks will fall to the Solutions Architect beyond the primary role, when not engaged at the customer location.  A willingness to help in a variety of areas of the Bracket business and Customer Success team is a requirement. The candidate should be a self-starter with at least 5 plus years of experience in the fields of enterprise networks, storage, security, Cloud computing, deployment automation, or virtual machine management.  Technical skills: ·      Extensive hands-on expertise with UNIX-like OSs: Linux, Solaris, etc. Knowledge of MS Windows 2008 or 2012 server family. ·      Scripting skills in Python, Ruby, shell, etc. ·      Experience with IP network design and implementation, ·      Experience with AWS, Microsoft Azure, or Google GCP, ·      Familiarity with security concepts, i.e. private/public keys, certificates, encryption, etc. ·      Experience with VMware, ·      Experience with containers and container orchestration is a plus, ·      Experience with Cloud Foundry is a plus ·      Familiarity with software development application frameworks, ·      Basic understanding of databases and SQL; DB Admin skills a plus ·      Experience with configuration management solutions a plus, e.g. Chef, Puppet,   Requirements:  ·      Education - BA/BS is typically required, with degree in computer science or engineering ·      Strong communication skills- oral and written; both internally with other Bracket employees and externally with customers ·      Excellent organizational skills-  good detail orientation & follow up; ·      Total customer ownership mentality with appropriate escalation practices;

RESIDENT ENGINEER (ORANGE COUNTY)
About Bracket Computing:
Bracket Computing, is a systems software company providing pioneering security solutions for public and private cloud computing. The Bracket Cloud Workload Protection Platform is known as the Computing Cell. This software is designed to give IT organizations the security and policy controls it needs without impacting the speed and agility of the self-service cloud. With Bracket, enterprises get the advanced isolation and security they need to deploy their workloads on both private and public clouds.
Job Description:
Resident Engineers (REs) are Solutions Architects dedicated to a single customer for a longer-term project. REs work primarily at the customer location and are responsible for a variety of technical tasks enabling customers to successfully migrate applications and computing needs to the Bracket Computing Cell. Candidate must be able to lead conversations with customers to derive an understanding of project requirements as well as communicate best practices. They are committed to the success of the customer project, and take ownership for their deliverables, designing solutions for customers that are secure, reliable, and scalable.
Specific activities include:
·      On-boarding customers to the Bracket Computing solutions, implementing requirements to set up key management, creating encrypted custom AMIs, Images, or VMDKs, and configuring policy, segmentation, and network routing.
·      Design of solutions for customer projects, and implementation of the design. Deploying workloads and helping the customer deploy, test, and integrate the software and solutions documented in the design.
·      Consulting with customer on the use of Bracket APIs and integrating them into the customer orchestration and monitoring systems.
·      Consulting with customer on migrating applications to the Bracket Computing Cell.
·      Coach customer on the Bracket technology, ensuring the customer can become self-sufficient.
·      Being the subject matter expert for the Bracket solution to the customer engineering teams. Assist customer with troubleshooting issues and working with Bracket customer support and engineering to find resolutions.
·      Being a Bracket advocate and leader in the customer environment. Driving solutions, illustrating the value that Bracket would bring to solving customer needs.
·      Provide feedback to the Bracket product management team for requests from customers about desired functionality.
Because Bracket is in startup stage, a variety of tasks will fall to the Solutions Architect beyond the primary role, when not engaged at the customer location.  A willingness to help in a variety of areas of the Bracket business and Customer Success team is a requirement.
The candidate should be a self-starter with at least 5 plus years of experience in the fields of enterprise networks, storage, security, Cloud computing, deployment automation, or virtual machine management. 
Technical skills:
·      Extensive hands-on expertise with UNIX-like OSs: Linux, Solaris, etc. Knowledge of MS Windows 2008 or 2012 server family.
·      Scripting skills in Python, Ruby, shell, etc.
·      Experience with IP network design and implementation,
·      Experience with AWS, Microsoft Azure, or Google GCP,
·      Familiarity with security concepts, i.e. private/public keys, certificates, encryption, etc.
·      Experience with VMware,
·      Experience with containers and container orchestration is a plus,
·      Experience with Cloud Foundry is a plus
·      Familiarity with software development application frameworks,
·      Basic understanding of databases and SQL; DB Admin skills a plus
·      Experience with configuration management solutions a plus, e.g. Chef, Puppet,
 
Requirements: 
·      Education - BA/BS is typically required, with degree in computer science or engineering
·      Strong communication skills- oral and written; both internally with other Bracket employees and externally with customers
·      Excellent organizational skills-  good detail orientation & follow up;
·      Total customer ownership mentality with appropriate escalation practices;